Samsung Galaxy Buds 4+
Samsung Electronics Co., Ltd.
Снимки экрана (iPhone)
Описание
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
Что нового
— Improved application stability
Оценки и отзывы
Обновите
Прошу обновить приложение для возможности сопряжаться с новыми Galaxy Buds Pro.Спасибо.
Upd: Galaxy Buds pro НЕ будет поддерживаться на платформе iOS в данном приложении.Официальный ответ от разработчиков.
Hi there! Support for the Galaxy Buds Pro is not available at the moment, we’ll get back to you if there’s any update on the matter. Thank you for your query.
Galaxy Buds
Прошу добавить возможность соединения предыдущей модели
Dear user, this application has been developed for Galaxy Buds+ and it does not support the Galaxy Buds released last year.
Buds+ has improved its performance and usability through an enhancement of both the hardware and software. Especially, by having a new chip that has a better connectivity and memory, Buds+ features an improved connectivity. In addition, it is compatible with iOS devices.
Since iOS compatibility is made possible through the new chip, it is supported only for Galaxy Buds+. We’re really sorry for the inconvenience it may cause and we really appreciate your understanding.
Отвратительное отношение к клиентам с телефонами на базе iOS
Если вы не можете создать дополнительное приложение для первого поколения продукта buds, пишите на упаковке Samsung galaxy buds, что они не предназначены для iOS! Ни на одном сайте нет информации об этом. Я потратила большую сумму на ваши наушники, а теперь должна пытаться вернуть их, потому что заявленные функции на айфоне работать не будут! Это верх неуважения к клиентам, я разочарована.
Потратила кучу времени на поиски идеальной модели, выбрала именно Вас и разочаровалась как никогда в жизни. Даже словами не описать.
Самое ужасное, что я прочла в ответ на гнев покупателей, это предложение купить наушники второго поколения. А деньги людям кто вернёт?! Во многих магазинах откажут в возврате так как они работают, да без функций но работают же! «Нужно внимательнее читать мелкий шрифт, где написано что совместимо с андроид (без слова «только». )» сама ни за что больше не выберу Samsung!
Dear user, your Galaxy Buds from last year will not be supported due to compatibility limitations. Let us explain:
Buds+ has been built with a new chip which enhances connectivity and provides better memory. Due to the implementation of the new chip, Galaxy Buds+ are compatible with iOS devices.
Sadly, this compatibility limitation cannot be addressed with a software update. We’re really sorry for the inconvenience it may cause and we would really appreciate your understanding.
Конфиденциальность приложения
Разработчик Samsung Electronics Co., Ltd. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.
Не связанные с пользователем данные
Может вестись сбор следующих данных, которые не связаны с личностью пользователя:
Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее
Информация
русский, албанский, английский, арабский, венгерский, вьетнамский, голландский, греческий, датский, иврит, индонезийский, ирландский, исландский, испанский, итальянский, корейский, латышский, литовский, македонский, малайский, немецкий, норвежский (букмол), польский, португальский, румынский, сербский, словацкий, словенский, тайский, традиционный китайский, турецкий, украинский, упрощенный китайский, финский, французский, хинди, хорватский, чешский, шведский, эстонский, японский
Samsung Galaxy Buds 4+
Next level of listening
Samsung Electronics Co., Ltd.
iPhone Screenshots
Description
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
What’s New
— Improved application stability
Ratings and Reviews
Nice one Samsung
So I have all my music on my iPod touch right and I try to use the app and it keeps on insisting that it is not compatible with the iPod touch. To their credit it is a 6th gen iPod with some bad specs which doesn’t make any sense to why it wouldn’t be compatible but alright. So I try it out on my iPad where I get most of my work done and nothing. Still not compatible. There is absolutely no excuse for this it is running the latest version of iPad OS and has great specs. I think Samsung believes that everyone has their music on an iPhone, which is true for most people but some people just like to have a device for only music listening like the iPod, or the people trying to work during a pandemic like this one with an iPad. There is no excuse for this non compatibility and if there is a technical issue as to why this is the case please tell me Samsung. Thank you.
**Edit**
I am using a iPad Air 2 which according to Samsung’s reply to this review is not supported. I am using the Buds+. They still work with the device but not having the app is an inconvenience. I am still confused as to why the compatibility is only for these devices, my idea is that Samsung develops for each individual device which I have never seen before. I have to give them some props to trying to make this in the first place instead of only having Bluetooth or worse yet having it locked to one device. I am still curious if this is a technical issue or a software issue with the compatibility.
Hello again! Thanks for clarifying your iPad model and we are really sorry for the inconvenience. The minimum requirement for a Galaxy Buds App to work in iOS is satisfied by iPad Air 3rd Generation or later models with iOS 10 and later versions. The Galaxy Buds App is not compatible with older models. We would love to support all our users but this is unfortunately a hardware compatibility limitation which cannot be addressed by a software update.
Connectivity issue
I’ll start out by saying I honestly really enjoy the buds+. They sound awesome, plus the ambient mic mode and numerous other features are really nice. The issue I have is if I pair the buds+ through the app, my buds+ have no sound coming through them. My phone just sends the audio through the phone speakers like nothing is connected. If I just pair the buds+ through the Bluetooth connection menu in my settings for my IPhone X, they will function normally. If I pair them through my Bluetooth menu though I cannot pair them through the app, which prevents me from being able to use all the cool features. My phone and buds+ are both on the latest updates. I have also deleted the app and reinstalled it, just to make sure there wasn’t just some bad file I downloaded. Or possibly just a glitch in my download. I have had zero issues with other headphone companies and their software for their headphones. This is a sad deal for me, because I really want to be able to use these headphones to their fullest
exten. These are by far the most comfortable and best sounding truly wireless headphones I have had.
NO Sense
How do you make an app that is not compatible to its original product version!! When will this app be compatible or when will there be an app that is compatible? I was sooo excited when I purchased the original galaxy buds from Samsung since I had done all my research and compared them to a few others including Apple AirPods, and Samsung ultimately won for its look and comfort for me and also it stated on the website that they were compatible to iOS came to find out they are not. I called Samsung to complain but of course nothing could be done I accepted the fact that I can only use my buds as Bluetooth with my iPhone 11 max pro but was told to periodically check for an app in the App Store since it might become available soon. Today I was told by a colleague that a new version of the galaxy buds was available with the app for iPhones I was excited when I heard the news that I quickly downloaded the app thinking that of course it’s compatible to the original buds how could they not right. Not reading the fine print “not compatible with SM-R170” VERY DISAPPOINTED! NOT HAPPY AT ALL!! Not sure if I will be buying Samsung products anymore since it’s very hard to have them pair or be compatible with other devices. Please make it compatible. It’s ridiculous it’s not!
Dear user, we apologize for any confusion; this application has been developed for Galaxy Buds+. Your Galaxy Buds from last year will not be supported due to compatibility limitations. Let us explain:
Buds+ has been built with a new chip which enhances connectivity and provides better memory. Due to the implementation of the new chip, Galaxy Buds+ are compatible with iOS devices.
Sadly, this compatibility limitation cannot be addressed with a software update. We’re really sorry for the inconvenience it may cause and we really appreciate your understanding.
Samsung Galaxy Buds 4+
Next level of listening
Samsung Electronics Co., Ltd.
iPhone Screenshots
Description
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
What’s New
— Improved application stability
Ratings and Reviews
Issues with connectivity on MacBook
The buds seem to work fine with the iPhone, sometimes if you move a little far from your iPhone it starts giving you connectivity troubles which is really irritating.
And with the MacBook Pro there is a lot of times that I have encountered connection drops. The device is connected, works fine and all of sudden the voice starts getting distorted. It keeps happening frequently. Please fix this issue. It’s seriously irritating a lot.
Hi there! We are really sorry to hear that. Please reset your Galaxy Buds+ from the app first. Then please follow the steps and instructions in this video to establish connection between your Buds+ and iPhone: https://youtu.be/LDxgvL91DH4 (Galaxy Buds+: Connecting with iPhone). Please let us know how it goes!
If the issue persists, please report it through the app Contact us. Tap on the 3 dot menu in the top right corner> Contact us> Report a problem. A prompt will appear asking to Send system log, select always. In the next page, write your problems in details, select the frequency of the issue and make sure «Send system log» box is checked. Then tap on send.
Please let us know if you face any further difficulties.
Works alright with iPhone
Looking at all the review, I was very skeptical about getting the Buds+. The main reason I wanted these were for its amazing battery. Has good sound quality(not the best), tweak around the equaliser for personalisation. But hey, all those who have come and rated that it doesn’t work, guys, read the manual on how to pair it with an iOS device. You have to pair the buds in Bluetooth before you open the app and pair it in the app. So you should have two devices connected and LE in the Bluetooth.
I know it’s not the neatest solution but hey it works. Cutting out one star cause the software implementation could have been better especially with the pairing mechanism, and need the low latency mode for iOS as well. But Samsung, please please find a way to get make the pairing easier, else you are going to get more negative reviews for a product that actually works good once you are past the pairing phase. Consistently pairs when opening the case and disconnects when closing. Figure something out for better initial setup.
Hi there! We are glad that you enjoying the Buds and apologize about the issue with connectivity and latency. Cross platform connectivity always poses some challenges. We’ll pass along your request as well as ask the development team to look into the issues, thank you.
App not working
Do something guys plz. App not connecting with my bud +. Please do some updates.
Dear Team,
I am using SE2020 App is not connecting to with my bud +. I have wrote a review a few weeks before. The developer reply was so funny, all are underrating the app. But developers saying it’s working fine with ios. We are not aware how to connect our ear buds. Then they are suggesting to reset the settings in bud + app. I don’t have any option to reset the app. Fyi I reinstalled the app couple of Time nothing was happened. If you guys don’t really know how to solve this issue. Just put a note or warning for the other new user. Who is willing to buy, they must know bud+ app is not compatible with ios. Come on guys, please be practical. After this many underrate also you guys are not understanding means what we can do. This much big company itself not able solve the issues, and giving fake news to customers. Please be practical, i didn’t except this type of response from you guys.
Samsung Galaxy Buds 4+
Samsung Electronics Co., Ltd.
iPhone Screenshots
Description
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
What’s New
— Improved application stability
Ratings and Reviews
Обновите
Прошу обновить приложение для возможности сопряжаться с новыми Galaxy Buds Pro.Спасибо.
Upd: Galaxy Buds pro НЕ будет поддерживаться на платформе iOS в данном приложении.Официальный ответ от разработчиков.
Hi there! Support for the Galaxy Buds Pro is not available at the moment, we’ll get back to you if there’s any update on the matter. Thank you for your query.
Galaxy Buds
Прошу добавить возможность соединения предыдущей модели
Dear user, this application has been developed for Galaxy Buds+ and it does not support the Galaxy Buds released last year.
Buds+ has improved its performance and usability through an enhancement of both the hardware and software. Especially, by having a new chip that has a better connectivity and memory, Buds+ features an improved connectivity. In addition, it is compatible with iOS devices.
Since iOS compatibility is made possible through the new chip, it is supported only for Galaxy Buds+. We’re really sorry for the inconvenience it may cause and we really appreciate your understanding.
Отвратительное отношение к клиентам с телефонами на базе iOS
Если вы не можете создать дополнительное приложение для первого поколения продукта buds, пишите на упаковке Samsung galaxy buds, что они не предназначены для iOS! Ни на одном сайте нет информации об этом. Я потратила большую сумму на ваши наушники, а теперь должна пытаться вернуть их, потому что заявленные функции на айфоне работать не будут! Это верх неуважения к клиентам, я разочарована.
Потратила кучу времени на поиски идеальной модели, выбрала именно Вас и разочаровалась как никогда в жизни. Даже словами не описать.
Самое ужасное, что я прочла в ответ на гнев покупателей, это предложение купить наушники второго поколения. А деньги людям кто вернёт?! Во многих магазинах откажут в возврате так как они работают, да без функций но работают же! «Нужно внимательнее читать мелкий шрифт, где написано что совместимо с андроид (без слова «только». )» сама ни за что больше не выберу Samsung!
Dear user, your Galaxy Buds from last year will not be supported due to compatibility limitations. Let us explain:
Buds+ has been built with a new chip which enhances connectivity and provides better memory. Due to the implementation of the new chip, Galaxy Buds+ are compatible with iOS devices.
Sadly, this compatibility limitation cannot be addressed with a software update. We’re really sorry for the inconvenience it may cause and we would really appreciate your understanding.
App Privacy
Не связанные с пользователем данные
Может вестись сбор следующих данных, которые не связаны с личностью пользователя:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
русский, албанский, английский, арабский, венгерский, вьетнамский, голландский, греческий, датский, иврит, индонезийский, ирландский, исландский, испанский, итальянский, корейский, латышский, литовский, македонский, малайский, немецкий, норвежский (букмол), польский, португальский, румынский, сербский, словацкий, словенский, тайский, традиционный китайский, турецкий, украинский, упрощенный китайский, финский, французский, хинди, хорватский, чешский, шведский, эстонский, японский