Samsung Galaxy Buds 4+
Samsung Electronics Co., Ltd.
Снимки экрана (iPhone)
Описание
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
Что нового
— Improved application stability
Оценки и отзывы
Обновите
Прошу обновить приложение для возможности сопряжаться с новыми Galaxy Buds Pro.Спасибо.
Upd: Galaxy Buds pro НЕ будет поддерживаться на платформе iOS в данном приложении.Официальный ответ от разработчиков.
Hi there! Support for the Galaxy Buds Pro is not available at the moment, we’ll get back to you if there’s any update on the matter. Thank you for your query.
Galaxy Buds
Прошу добавить возможность соединения предыдущей модели
Dear user, this application has been developed for Galaxy Buds+ and it does not support the Galaxy Buds released last year.
Buds+ has improved its performance and usability through an enhancement of both the hardware and software. Especially, by having a new chip that has a better connectivity and memory, Buds+ features an improved connectivity. In addition, it is compatible with iOS devices.
Since iOS compatibility is made possible through the new chip, it is supported only for Galaxy Buds+. We’re really sorry for the inconvenience it may cause and we really appreciate your understanding.
Отвратительное отношение к клиентам с телефонами на базе iOS
Если вы не можете создать дополнительное приложение для первого поколения продукта buds, пишите на упаковке Samsung galaxy buds, что они не предназначены для iOS! Ни на одном сайте нет информации об этом. Я потратила большую сумму на ваши наушники, а теперь должна пытаться вернуть их, потому что заявленные функции на айфоне работать не будут! Это верх неуважения к клиентам, я разочарована.
Потратила кучу времени на поиски идеальной модели, выбрала именно Вас и разочаровалась как никогда в жизни. Даже словами не описать.
Самое ужасное, что я прочла в ответ на гнев покупателей, это предложение купить наушники второго поколения. А деньги людям кто вернёт?! Во многих магазинах откажут в возврате так как они работают, да без функций но работают же! «Нужно внимательнее читать мелкий шрифт, где написано что совместимо с андроид (без слова «только». )» сама ни за что больше не выберу Samsung!
Dear user, your Galaxy Buds from last year will not be supported due to compatibility limitations. Let us explain:
Buds+ has been built with a new chip which enhances connectivity and provides better memory. Due to the implementation of the new chip, Galaxy Buds+ are compatible with iOS devices.
Sadly, this compatibility limitation cannot be addressed with a software update. We’re really sorry for the inconvenience it may cause and we would really appreciate your understanding.
Конфиденциальность приложения
Разработчик Samsung Electronics Co., Ltd. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.
Не связанные с пользователем данные
Может вестись сбор следующих данных, которые не связаны с личностью пользователя:
Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее
Информация
русский, албанский, английский, арабский, венгерский, вьетнамский, голландский, греческий, датский, иврит, индонезийский, ирландский, исландский, испанский, итальянский, корейский, латышский, литовский, македонский, малайский, немецкий, норвежский (букмол), польский, португальский, румынский, сербский, словацкий, словенский, тайский, традиционный китайский, турецкий, украинский, упрощенный китайский, финский, французский, хинди, хорватский, чешский, шведский, эстонский, японский
Samsung Galaxy Buds 4+
Next level of listening
Samsung Electronics Co., Ltd.
iPhone Screenshots
Description
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
What’s New
— Improved application stability
Ratings and Reviews
Nice one Samsung
So I have all my music on my iPod touch right and I try to use the app and it keeps on insisting that it is not compatible with the iPod touch. To their credit it is a 6th gen iPod with some bad specs which doesn’t make any sense to why it wouldn’t be compatible but alright. So I try it out on my iPad where I get most of my work done and nothing. Still not compatible. There is absolutely no excuse for this it is running the latest version of iPad OS and has great specs. I think Samsung believes that everyone has their music on an iPhone, which is true for most people but some people just like to have a device for only music listening like the iPod, or the people trying to work during a pandemic like this one with an iPad. There is no excuse for this non compatibility and if there is a technical issue as to why this is the case please tell me Samsung. Thank you.
**Edit**
I am using a iPad Air 2 which according to Samsung’s reply to this review is not supported. I am using the Buds+. They still work with the device but not having the app is an inconvenience. I am still confused as to why the compatibility is only for these devices, my idea is that Samsung develops for each individual device which I have never seen before. I have to give them some props to trying to make this in the first place instead of only having Bluetooth or worse yet having it locked to one device. I am still curious if this is a technical issue or a software issue with the compatibility.
Hello again! Thanks for clarifying your iPad model and we are really sorry for the inconvenience. The minimum requirement for a Galaxy Buds App to work in iOS is satisfied by iPad Air 3rd Generation or later models with iOS 10 and later versions. The Galaxy Buds App is not compatible with older models. We would love to support all our users but this is unfortunately a hardware compatibility limitation which cannot be addressed by a software update.
Connectivity issue
I’ll start out by saying I honestly really enjoy the buds+. They sound awesome, plus the ambient mic mode and numerous other features are really nice. The issue I have is if I pair the buds+ through the app, my buds+ have no sound coming through them. My phone just sends the audio through the phone speakers like nothing is connected. If I just pair the buds+ through the Bluetooth connection menu in my settings for my IPhone X, they will function normally. If I pair them through my Bluetooth menu though I cannot pair them through the app, which prevents me from being able to use all the cool features. My phone and buds+ are both on the latest updates. I have also deleted the app and reinstalled it, just to make sure there wasn’t just some bad file I downloaded. Or possibly just a glitch in my download. I have had zero issues with other headphone companies and their software for their headphones. This is a sad deal for me, because I really want to be able to use these headphones to their fullest
exten. These are by far the most comfortable and best sounding truly wireless headphones I have had.
NO Sense
How do you make an app that is not compatible to its original product version!! When will this app be compatible or when will there be an app that is compatible? I was sooo excited when I purchased the original galaxy buds from Samsung since I had done all my research and compared them to a few others including Apple AirPods, and Samsung ultimately won for its look and comfort for me and also it stated on the website that they were compatible to iOS came to find out they are not. I called Samsung to complain but of course nothing could be done I accepted the fact that I can only use my buds as Bluetooth with my iPhone 11 max pro but was told to periodically check for an app in the App Store since it might become available soon. Today I was told by a colleague that a new version of the galaxy buds was available with the app for iPhones I was excited when I heard the news that I quickly downloaded the app thinking that of course it’s compatible to the original buds how could they not right. Not reading the fine print “not compatible with SM-R170” VERY DISAPPOINTED! NOT HAPPY AT ALL!! Not sure if I will be buying Samsung products anymore since it’s very hard to have them pair or be compatible with other devices. Please make it compatible. It’s ridiculous it’s not!
Dear user, we apologize for any confusion; this application has been developed for Galaxy Buds+. Your Galaxy Buds from last year will not be supported due to compatibility limitations. Let us explain:
Buds+ has been built with a new chip which enhances connectivity and provides better memory. Due to the implementation of the new chip, Galaxy Buds+ are compatible with iOS devices.
Sadly, this compatibility limitation cannot be addressed with a software update. We’re really sorry for the inconvenience it may cause and we really appreciate your understanding.
Samsung Galaxy Buds 4+
Next level of listening
Samsung Electronics Co., Ltd.
Снимки экрана (iPhone)
Описание
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
Что нового
— Improved application stability
Оценки и отзывы
Need old generation compatibility
Okay fine there’s a chip that improves the galaxy buds+ but surely you can make another app to suit the old generation of galaxy buds (which btw only came out in 2019 so they’re not even old) since on your website it claimed full compatibility with IOS. It’s so disappointing to loose 99% of the features of something you paid a hundred quid for just because the company refuses to make an app for IOS users. Can you really not just make a whole app for the old generation? A lot of people are complaining and I think it would definitely be worth your while.
RE your response: I don’t think you understood my complaint? There ISNT an app for the old generation of galaxy buds if creating an app for it requires a phone older than a 7 then that’s fine at least people with those phones will be able to utaslise it (and I have an iPhone 8 anyway so this app would work for me if I had galaxy buds+) but I was asking why they couldn’t create a whole new app for the old generation of buds? You can’t update this app to accommodate sure but can you not create a new one? I’m just really desperate to be able to use more of the features as is loads of other people as I’m sure you can tell from the other reviews.
Dear user, we understand your frustration, we really do but that is not something we can solve with an application or «software update». The minimum requirement for the Galaxy Buds app to work in iOS is satisfied by iPhone 7 and later models with iOS 10 and later versions. The Galaxy Buds app is not compatible with iPhone’s older models.
Incompatible with iOS
Hello there, we’re sorry for the inconvenience it may cause but the older generation of Galaxy Buds (SM R170) will not work in iOS.
Galaxy Buds+ and Live has improved its performance and usability through an enhancement of both the hardware and software. Especially, by having a new chip that has a better connectivity and memory, the newer generation of Galaxy Buds+ and Live are compatible with iOS devices. Since iOS compatibility is made possible through the new chip, it is supported only for Galaxy Buds+ and later models. Thank you for your understanding.
Working after some adjustments to install.
UPDATE: After some tech support a slightly less than normal/expected setup has these working now. I’ve posted at the bottom of this review what support asked me to do in the event it might help others. Pleased with the fact they are working now as I can use them for both my personal phone (S20+) and my work iPhone 11.
ORIGINAL REVIEW: They appeared to connect to the phone but they would never source any of the audio through them. Uninstalled.
Конфиденциальность приложения
Разработчик Samsung Electronics Co., Ltd. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее
Информация
English, Albanian, Arabic, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Samsung Galaxy Buds 4+
Next level of listening
Samsung Electronics Co., Ltd.
iPhone Screenshots
Description
*This application is for Galaxy Buds+ and Galaxy Buds Live. Support for Galaxy Buds (SM-R170) is not available.
* The Samsung Galaxy Buds application connects Samsung Galaxy Buds+ and Samsung Galaxy Buds Live to your iPhone.
* Use the Samsung Galaxy Buds application to set up and manage the following features.
— Connect to and disconnect from a mobile device
— Earbuds & Charging Case battery status
— Ambient Sound (Samsung Galaxy Buds+ only)
— Active Noise Cancelling (Samsung Galaxy Buds Live only)
— Equalizer Setting
— Touchpad Setting
— Advanced Feature
— Find my Earbuds
— Earbuds Software Update
* Compatibility:
— iPhone 7 or later models with the iOS 10 and higher version
— The Galaxy Buds application is not compatible with Galaxy Buds (SM-R170)
* Settings and features provided by the Galaxy Buds application are only available when Galaxy Buds+ or Galaxy Buds Live is connected to your mobile device. Features will not work properly without a proper connection between your earbuds and your mobile device.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)
※ User Agreement
Following User Agreements are required for the app service.
Even if you don’t agree the agreements you can use basic service but can’t use disagree services.
[Required User Agreements]
— Bluetooth: Required for communication with Buds+ or Buds Live
What’s New
— Improved application stability
Ratings and Reviews
Need old generation compatibility
Okay fine there’s a chip that improves the galaxy buds+ but surely you can make another app to suit the old generation of galaxy buds (which btw only came out in 2019 so they’re not even old) since on your website it claimed full compatibility with IOS. It’s so disappointing to loose 99% of the features of something you paid a hundred quid for just because the company refuses to make an app for IOS users. Can you really not just make a whole app for the old generation? A lot of people are complaining and I think it would definitely be worth your while.
RE your response: I don’t think you understood my complaint? There ISNT an app for the old generation of galaxy buds if creating an app for it requires a phone older than a 7 then that’s fine at least people with those phones will be able to utaslise it (and I have an iPhone 8 anyway so this app would work for me if I had galaxy buds+) but I was asking why they couldn’t create a whole new app for the old generation of buds? You can’t update this app to accommodate sure but can you not create a new one? I’m just really desperate to be able to use more of the features as is loads of other people as I’m sure you can tell from the other reviews.
Dear user, we understand your frustration, we really do but that is not something we can solve with an application or «software update». The minimum requirement for the Galaxy Buds app to work in iOS is satisfied by iPhone 7 and later models with iOS 10 and later versions. The Galaxy Buds app is not compatible with iPhone’s older models.
Incompatible with iOS
Hello there, we’re sorry for the inconvenience it may cause but the older generation of Galaxy Buds (SM R170) will not work in iOS.
Galaxy Buds+ and Live has improved its performance and usability through an enhancement of both the hardware and software. Especially, by having a new chip that has a better connectivity and memory, the newer generation of Galaxy Buds+ and Live are compatible with iOS devices. Since iOS compatibility is made possible through the new chip, it is supported only for Galaxy Buds+ and later models. Thank you for your understanding.
Working after some adjustments to install.
UPDATE: After some tech support a slightly less than normal/expected setup has these working now. I’ve posted at the bottom of this review what support asked me to do in the event it might help others. Pleased with the fact they are working now as I can use them for both my personal phone (S20+) and my work iPhone 11.
ORIGINAL REVIEW: They appeared to connect to the phone but they would never source any of the audio through them. Uninstalled.